Application Descriptions
SUPPLIER DIVERSITY APPLICATION [SDV001]
SUPPLIER REGISTRATION PORTAL [REG01]
SupplierGATEWAY deploys a standard SupplierGATEWAY registration portal (“Portal”).
Supplier Registration
Unsolicited Supplier Registration
The Portal enables unsolicited prospective suppliers to complete a registration process for consideration of their products and services by CUSTOMER. The forms to be presented to prospective suppliers may include (at CUSTOMER’s election), the items listed below:
- Products and Services
- Certifications
- Attachments
- References
- Customer-Defined Categories
The Portal will be provisioned at a domain in the following form https://{customerprovidedname}.suppliergateway.com (for example https://sgw.suppliergateway.com ). CUSTOMER may change the {customerprovidedname} component of the domain at customer’s election up to 3 times after deployment.
CUSTOMER Supplier Registration
The Portal functionality includes the use of unique system generated registration links for invited CUSTOMER supplier(s) in order to initiate the registration process and generate a User ID and Password to each registered supplier. The forms to be presented to CUSTOMER suppliers may include (at CUSTOMER’s election), the items listed below:
- Products and Services
- Certifications
- Attachments
- References
- Addresses
- Contacts
- Insurance
- W9’s
- Questionnaires
- Products and Services
- Attachments
- Representations and Certifications
Supplier Search
CUSTOMER’s users search the database of registered prospective and current suppliers. Access to prospective supplier profiles will include all active prospective suppliers registered in the SupplierGATEWAY platform.
Opportunity Posting
CUSTOMER’s users may post purchasing opportunities to the global SupplierGATEWAY network regarding CUSTOMER’s needs for goods or services. These opportunities may be directed to specific suppliers who match designated criteria such as certification or demographic category. Suppliers may receive email alerts and notifications when they are matched with an opportunity.
SUPPLIER PRE-QUALIFICATION [PQA01]
The system may be configured at CUSTOMER’s election, to enable prospective supplier prequalification using some or all of the following tools:
- Configured category/service (“Category” or “Categories”) based questionnaire form(s),
- Application filters (when applicable) used to determine identify potential supplier fit
- Application messaging used to notify potential vendors who successfully meet prequalification criteria or do not meet qualification criteria.
- Workflow based processing tools to facilitate review and disposition
TIER-1 SUPPLIER DIVERSITY SPEND ANALYTICS [DIV01]
Spend Upload
The system will allow CUSTOMER to upload information related to spend with CUSTOMER Suppliers . The spreadsheet format and sample template are provided in the Portal.
Ad-Hoc Tier-1 Reports
The system allows CUSTOMER users to generate Tier-1 attribute-based reports with standardized outputs.
The report outputs are provided as Excel file downloads.
DATA ENRICHMENT [DIV06]
SupplierGATEWAY will use its proprietary database and externally available data resources to enrich CUSTOMER’s supplier records. SupplierGATEWAY will match suppliers against these databases when possible, using CUSTOMER furnished attributes about suppliers and append supplier diversity attributes, when found, against CUSTOMER records.
Data Enrichment Processing
SupplierGATEWAY provides customer with an upload interface, provided for the purpose of uploading CUSTOMER data into the SupplierGATEWAY system.
SupplierGATEWAY may also execute a contact campaign for all suppliers where CUSTOMER has provided email contact information and email content.
Data Enrichment Result
The data enrichment result will consist of the following information for all matched records:
- SupplierGATEWAY unique identifier to each matched diverse supplier record
- Standardized Supplier names, addresses, city, state, zip, phone numbers
- Diverse or small business classification
- The following characteristics, when available, for each matched record:
- Revenue
- Employee
- Address
- Contact information
- Product/Service classifications (NAICS)
- Diversity Classification indicator (including but not limited to: Minority, Woman, Veteran, Service Disabled Veteran, LGBTQ)
- Third Party Certification information
TIER-2 STANDARDIZED DIVERSITY SPEND REPORTING [STDT2]
The SupplierGATEWAY system enables the entry of Tier-2 supplier data and spend data used in the CUSTOMER reporting process.
Reporting & Grace Periods
SupplierGATEWAY configures quarterly reporting periods and 30-day grace periods for CUSTOMER’s suppliers. The reporting and grace periods may be changed by request from CUSTOMER.
Notifications
The SupplierGATEWAY system notifies CUSTOMER prime suppliers ahead of upcoming report submittal due dates where CUSTOMER has provided email contact information for CUSTOMER suppliers.
Reports
SupplierGATEWAY configures the following reports for CUSTOMER Administrative personnel to manage and monitor Tier-2 diversity performance.
Tier-2 Spend Output Report:
Summary output report generated by CUSTOMER users to review all supplier report submissions. The output file format is Excel and includes the following elements when available:
- System Identifier
- Supplier Number
- Supplier Name
- Tier-2 Supplier Name
- Spend Amount
- Report Date
- Report Year
- Report Month
- Demographics (Minority, Woman, Veteran, SDV, etc.)
- Ethnicity
Program Performance Dashboard
The system provides an on-demand report for viewing aggregate diversity performance by Category, Ethnicity, Certification and Supplier.
Individual Supplier Report
The system provides an on demand report for viewing diversity performance for a specific submitting supplier by Category, Ethnicity and Certification
TIER-2 PROJECT SPEND REPORTING [PRJT2]
SupplierGATEWAY provides CUSTOMER with access to the SupplierGATEWAY Project Tier-2 Reporting tools to enable CUSTOMER’s suppliers to report Tier-2 project related supplier diversity spend to CUSTOMER. The SupplierGATEWAY system enables entry of supplier data and spend data used in the CUSTOMER reporting process.
Reporting & Grace Periods
SupplierGATEWAY configures monthly reporting reminders for CUSTOMER’s suppliers. The reporting periods may be changed by request from CUSTOMER.
Notifications
The SupplierGATEWAY system notifies CUSTOMER suppliers ahead of upcoming report submittal due dates.
Reports
The following reports are configurable for CUSTOMER users to manage and monitor Tier-2 Project diversity performance.
Tier-2 Spend Project Output Report
Summary output report may be generated by CUSTOMER users to review all supplier report submissions. The output file format is Excel and include the following elements when available:
- Supplier Name
- Supplier Number
- Tier-2 Supplier Name
- Report Date
- Submitted Date
- Report Year
- Report Amount
- Category (or other CUSTOMER nomenclature)
- Project/Cost Center (or other CUSTOMER nomenclature)
- Demographics (Min, Woman, Veteran, SDV, etc.)
- Ethnicity
Program Performance Dashboard
The system provides an on demand report for viewing overall diversity performance by Category and/or Project/Cost Center
Individual Prime Supplier Report
The system provides an on demand report for viewing diversity performance for a specific submitting supplier by Category and/or Project/Cost Center
Local Report
The system provides an on demand report for viewing diversity performance on a heat map for specified local areas (when defined by CUSTOMER).
TIER-2 MULTI-TIER SUBCONTRACT PLAN REPORTING [MTSPR]
The SupplierGATEWAY Multi-Tier Subcontract Plan Reporting tools to enables CUSTOMER’s prime suppliers to create subcontract plans and report Tier-2 supplier diversity spend to CUSTOMER, based on specific projects assigned by CUSTOMER. The SupplierGATEWAY Multi-Tier Subcontract Plan Reporting tool is used to enter supplier data and spend data used in the CUSTOMER reporting process.
Subcontract Plan Console
The Subcontract Plan Reporting console allows the CUSTOMER to manage and monitor individual subcontract plans as issued to selected suppliers for each project.
Dispute Resolution Monitor
The Dispute Resolution console monitors individual disputes relating to spend and other transactional activities as reported by any suppliers at any level that are included in the subcontract plan for any defined projects.
Reporting & Grace Period
SupplierGATEWAY system sends monthly reporting reminders for CUSTOMER’s reporting suppliers. The reporting periods may be changed by request from CUSTOMER.
Notifications
The SupplierGATEWAY system notifies CUSTOMER reporting suppliers ahead of upcoming report submittal due dates.
Reports
The SupplierGATEWAY system configures the following reports for CUSTOMER Administrative personnel to manage and monitor Tier-2 Subcontract Plan Reporting performance.
Tier-2 Spend Project Output Report
Summary output report generated by CUSTOMER users to review all supplier report submissions. The output file format is Excel and include the following elements when available:
- Supplier Name
- Supplier Number
- Tier-2 Supplier Name
- Report Date
- Submitted Date
- Report Year
- Report Amount
- Category (or other CUSTOMER nomenclature)
- Project/Cost Center (or other CUSTOMER nomenclature)
- Demographics (Min, Woman, Veteran, SDV, etc.)
- Ethnicity
Program Performance Dashboard
The system provides an on demand report for viewing overall diversity performance by Category and/or Project/Cost Center
Individual Prime Supplier Report
The system provides an on demand report for viewing diversity performance for a specific submitting supplier by Category and/or Project/Cost Center
Local Report
The system provides an on demand report for viewing diversity performance on a heat map for specified local areas (when defined by CUSTOMER).
ENTERPRISE SUPPLIER DATA MANAGEMENT
The Enterprise Supplier Data Management Platform consists of the following platforms:
- Supplier Risk Management
- Supplier Diversity (please see above Supplier Diversity Application section)
- Source to Pay
SUPPLIER RISK MANAGEMENT APPLICATIONS
SUPPLIER ENABLEMENT [ENA01]
New Supplier Onboarding
Invitation
Invitations are configured to enable designated CUSTOMER users to initiate an onboarding invitation to individual entities via the Enablement Invitation console.
The Portal will send an email containing a formatted communication to the invited supplier, which includes instructions for completing the registration process and a unique system generated registration key. The invitation console provides access to summary data for invitations by status. The invitation console can also be configured to provide the ability to cancel an issued invitation.
New Supplier Onboarding Registration
The Portal can be configured to invite new suppliers in order to initiate the registration process. The Portal shall issue a system generated User ID and Password to each supplier user, after an initial registration, to facilitate future authenticated access to the Portal. The system can be configured to prompt registering suppliers to provide required profile data and documentation as required to complete the CUSTOMER onboarding process. The profile data sections and the documentation required can be at the discretion of CUSTOMER and can be configured during the deployment. The forms to be presented to CUSTOMER new onboarding suppliers may include (at CUSTOMER’s election), the items listed below:
- Addresses
- Contacts
- Insurance
- W9’s
- Questionnaires
- Products and Services
- Attachments
- Representations and Certifications
Submittal Review
The Portal registration review tools can be configured to present information submitted by onboarding suppliers to designated CUSTOMER personnel in accordance with the business process workflow(s) defined by CUSTOMER. The workflow(s) will support serial and parallel processing of applications. The functions available to be enabled for each functional step may include the following as determined by CUSTOMER:
- View of suppliers’ profile
- View of responses to registration forms
- View/download of documents submitted by supplier
- Attachment/view of uploaded documents entered by CUSTOMER users
- Entry of notes
- Setting/removal of status flags (flags as defined by CUSTOMER)
- Communication with supplier via system messaging.
- Disposition of the review
Submittal Processing
The Portal registration review and processing tools can be configured to provide the following disposition options to facilitate the enablement of invited suppliers. The specific nomenclature associated with each disposition option will be determined during the implementation process. The availability of each disposition option will be determined during the implementation process.
- Return enablement registration to Invited Supplier as incomplete or incorrect.
- Rejection of enablement registration.
- Approval of enablement registration for routing to next review step.
- Final approval of enablement registration.
Supplier Data Monitoring Consoles
Supplier Insurance Monitoring Console
The Portal can be configured to enable the insurance monitoring console. The insurance monitoring console provides CUSTOMER with an on-screen dashboard to monitor insurance limits, expiration dates, and other pertinent information about CUSTOMER’s suppliers.
Supplier Representations & Certifications Monitoring Console
The system can be configured to enable the representations and certifications monitoring console. The representations and certifications monitoring console provides CUSTOMER with an on-screen dashboard to monitor representations, certifications, expiration dates, and other pertinent information about CUSTOMER’s suppliers.
Federal Funding Accountability and Transparency Act (FFATA) Console
The system can be configured to enable the Federal Funding Accountability and Transparency Act (FFATA) Console. The FFATA console provides CUSTOMER with an on-screen dashboard to monitor FFATA submittals, and other pertinent information about CUSTOMER’s suppliers.
SUPPLIER VETTING [VET01, VET02, VET04, VET05]
The system provides vetting services for identified suppliers of CUSTOMER based on the defined vetting package(s) configured for CUSTOMER and made available on a pay-as-you-go basis. The available screening service components for vetting and their functionality are as follows:
Experian Business Financial Report
This report includes credit limit, risk score, accounts, public records, legal notices, judgments, corporate structure, Director information, and information about presence on the OFAC/SDN List. The report shall be presented in online viewable form and downloadable as a PDF document, which can be printed by CUSTOMER. This report is available on a pay-as-you-go basis.
OIG/SAM/EPLS Check
Screening Checks including Denied Persons List, Excluded Parties List, Health And Human Services List, Central Intelligence Agency, FBI: Most Wanted Terrorists/White Collar Crime/Additional Violent Crimes/Crime Alerts/Crimes Against Children/Cyber Crimes/Criminal Enterprise Investigations/Domestic Terrorism/Seeking Information/ Seeking Terror Information/Ten Most Wanted/Violent Crimes Murders, Department of State, Foreign Sanctions Evaders (FSE) List, IRS FATCA GIIN List, EU Sanctions List, Arms Export Control Act List, Foreign Financial Institutions Subj. 561 List, IRS Exempt Originations List, Iranian Sanctions Act List, Sectoral Sanctions Identifications List, Palestinian Legislative Council List, Ukraine/Russia Related Sanctions List, Anti-Terrorism Financing Entities List, Iran/Syria Nonproliferation Act List, Anti-Terrorism Financing List, United Nations Consolidated List. The check results are presented in online viewable form with indications of which screening hits were detected for the supplier.
Supplier Document Completion (Due Diligence)
When requested by CUSTOMER, suppliers will be prompted via email to access the CUSTOMER Portal system and complete one or more applicable compliance forms based on the CUSTOMER vetting request to be submitted for CUSTOMER review. The compliance forms shall be presented as to suppliers as downloadable documents and documents submitted by the suppliers shall be made available to CUSTOMER for review and download via the Vetting Console.
Negative News/Politically Exposed Persons (PEP)
When requested by CUSTOMER, supplier records will be vetted using reputable 3rd party diligence resources for negative news, Politically Exposed Persons (PEP), as well as company reports, legal sources, country risk reports and public records. Findings from this vetting service are saved as a point-in-time PDF report, even when the vetting results in no adverse information being found. This report is available on a pay-as-you-go basis.
OIG/SAM/EPLS Monitoring (Monthly for One Year)
In cases where the type of supplier warrants ongoing monitoring of OIG/SAM/EPLS status, supplier records will be matched using automated methods, once per month for a 12-month period (per service episode) against the Excluded Parties List which also includes OIG sanctioned parties. The result of all queries will be stored, and any positive matches will be investigated by SupplierGATEWAY accessing the EPLS/OIG website for further information.
FINANCIAL RISK MONITORING [VMA04]
The system can be configured to monitor and view changes to suppliers’ financial risk profiles for suppliers that CUSTOMER has submitted to the SupplierGATEWAY system. The quantity of suppliers that may be monitored under this service will be in accordance with the supplier count level as defined by CUSTOMER. The minimum allowance of suppliers to be monitored, the corresponding cost, and the increments of additional service will be furnished by SupplierGATEWAY to CUSTOMER on request. SupplierGATEWAY utilizes Experian information for its risk monitoring data.
CUSTOMER may add any or all of CUSTOMER’s suppliers (up to the selected service quantity limit) to the monitoring service and SupplierGATEWAY will continually monitor those suppliers for any significant financial risk information on a daily basis. Should any changes appear, CUSTOMER will be notified automatically based on CUSTOMER user alert settings. CUSTOMER shall be provided access to a dashboard in order to view all of the returned Experian monitoring information available concerning CUSTOMER’s suppliers.
COMPLIANCE MANAGEMENT [CMA01]
The system can be configured to enable CUSTOMER to request and receive compliance documents and questionnaire responses based on CUSTOMER compliance programs, cadence and applicability. The Compliance Management Console includes the ability for CUSTOMER users to request a CUSTOMER supplier to access the CUSTOMER system and complete any requested compliance document or response request.
Response status and response content may be viewed through the CUSTOMER’s console. CUSTOMER may at CUSTOMER’s election include approval of submitted material as a step in the process. CUSTOMER may also elect to route compliance requests via the system workflow tools to facilitate single or multi step review.
CUSTOMER may add any or all of CUSTOMERS suppliers to the compliance process via tools provided for this purpose.
COMPLIANCE DOCUMENT CENTER [CDC01]
The system enables CUSTOMER to post documents and/or links for review and acknowledgement by CUSTOMERS’s suppliers.
CUSTOMER may add any documents or links and utilize categories or classifications of information as configured by CUSTOMER. Documents posted in the Compliance Document Center may be for the attention of specific individual CUSTOMER suppliers, groups of CUSTOMER suppliers, or all CUSTOMER suppliers, as designated by the CUSTOMER user when adding each document.
CUSTOMER may configure each posting with the requirement that suppliers are required to acknowledge the posted material. A downloadable log of all acknowledgments will be accessible via the tool.
SUPPLIER CREDENTIALING [CRD01]
CUSTOMER Credentialing tools
SupplierGATEWAY provide CUSTOMER with web-based tools to assist with managing Supplier Credentialing.
The CUSTOMER Credentialing tools provide system administrative functions for:
- Defining facilities and facility rules for check in and check out
- Defining applicable policies, documents, immunization requirements including:
- Required immunizations for access
- Required policy documents for access
- Required training for access
- Managing CUSTOMER Users
- Establishing delegation relationships
- Associating users with facilities
- Establishing users as “active” entities on the appointment roster
The CUSTOMER Credentialing tools also provide access management function for:
- Approving visitor access
- Designating self check-in areas
- Creating digital (smartphone) access badges
- Generating printable access badges
The CUSTOMER Credentialing tools provide compliance monitoring functions for:
- Approving credentials
- Managing appointments
- Monitoring appointments
- Managing check-ins
- Monitoring check-ins/check-out
SUPPLIER Credentialing tools
Provides CUSTOMER suppliers and prospective suppliers (“SUPPLIERS”) with web-based and mobile (where indicated) tools to assist with completing applicable credentialing requirements.
The SUPPLIER Credentialing tools provide individual user web-based and mobile credentialing functions for:
- Managing individual profiles
- Managing and updating individual credentials
- Required immunizations for access
- Required policy acknowledgements for access
- Required training for access
- Requesting credentialing approval
- Requesting appointments
- Checking in and checking out at CUSTOMER facilities
- Accessing digital (smartphone) access badge (when checked in)
- Generating printable access badge (when checked in)
The SUPPLIER Credentialing tools shall provide SUPPLIER administrative users with web-based functions for:
- Managing corporate subscriptions to the credential tool
- Adding personnel
- Managing approved credentialing personnel
- Approving changes to personnel credentialing profiles
- Administering corporate entries in personnel credentialing profiles
- Monitoring personnel appointment/check-in and check-out Activity
SOURCE TO PAY APPLICATIONS
REQUISITION [PRO01]
The system permits CUSTOMER users to submit requisition requests for review and approval. The requisition approval hierarchy and spending authority used for routing approval requests is based on CUSTOMER’s definitions.
BID TOOL [PRO02]
The Portal enables designated CUSTOMER users to conduct online electronic bidding. CUSTOMER users may invite current or prospective suppliers to participate in sealed bids or reverse auctions. CUSTOMER’s suppliers can view, respond to, and participate in online bidding.
PURCHASE ORDER [PRO03]
The Portal permits designated CUSTOMER users to create new purchase orders either from an existing requisition (if the requisition module is activated) or from scratch. The Purchase Order approval hierarchy and spending authority used for routing approval requests is based on CUSTOMER’s definitions.
INVOICE [PRO05]
When this Invoice option is selected in the Portal Service Order Form, the system is configured to allow CUSTOMER’s suppliers to submit their invoices in the Portal.
Upon submission of a new invoice, designated CUSTOMER personnel will be notified of the new invoice. CUSTOMER may elect to transfer invoice information to SupplierGATEWAY from a CUSTOMER system using the applicable SupplierGATEWAY API.
CUSTOMER may update suppliers’ invoice status information within the SupplierGATEWAY portal or may submit invoice update information to SupplierGATEWAY using the applicable SupplierGATEWAY API.
CUSTOMER Suppliers shall be provided access to view the status of their invoices from within the CUSTOMER Portal.
VIRTUAL CARD PAYMENT AND CASH-BACK REBATES [PAY01]
This integrated Virtual Payment Card can be deployed to facilitate supplier payments. CUSTOMER may designate specific CUSTOMER personnel with authorization to issue payments via virtual payment cards.
Rebates amount to CUSTOMER for virtual payment transactions will be at the stated as agreed between SupplierGATEWAY and CUSTOMER.
SUSTAINABILITY APPLICATION [SUS001]
ESG ASSESSMENTS
CUSTOMER will select any two assessment options that may be requested from up to 100 of the CUSTOMER’s suppliers.
Assessment Options
The following assessment options shall be available to CUSTOMER:
Supplier Environmental, Social, and Governance (ESG)
The Supplier ESG Assessment is an assessment of a company’s environmental, social, and governance policies and practices to help organizations understand risk and help improve the social and environmental conditions that exist within their supply chain.
Greenhouse Gas (GHG) Leadership and Reporting
The GHG Leadership and Reporting Assessment score how suppliers are actively reducing GHG emissions and climate risk. This assessment looks at a supplier’s carbon footprint and tons of CO2, how accurately a supplier measures, tracks, and reports their carbon footprint, what suppliers are doing to reduce GHG emissions, and whether suppliers have programs that can support ongoing GHG mitigation programs and emissions management.
Supplier Diversity, Equity, and Inclusion (DEI)
The Supplier DEI Assessment evaluates the supplier’s DEI initiatives in creating a diverse, equitable, and inclusive supply chain.
Human Rights Compliance
This assessment is specifically informed by modern slavery legislation in Germany, UK, France, Australia, and the State of California and helps the understand labor practices of their suppliers.
Supplier Response Mechanism
CUSTOMER’s suppliers that are identified by CUSTOMER in the SupplierGATEWAY Sustainability Scoring tool shall be prompted to follow a link in an email generated by the system, to answer the questions in the assessment. A score and/or an assessment rating, will be generated from the supplier’s response, and as applicable, such score and/or rating shall be available to view by CUSTOMER from the supplier’s SupplierGATEWAY profile.
INTEGRATIONS
STANDARD DATA INTEGRATION [API01]
Data Integration Protocol (SG APIs)
API Integrations corresponding to CUSTOMER’s selected platform service shall be available to CUSTOMER at no additional cost. API documentation is available at supplierga3dev.wpenginepowered.com/developers
From time to time, new APIs and new API data elements may be added to the standard SupplierGATEWAY data web services without notice other than standard release notes. Elements will not be removed from the standard SupplierGATEWAY API output records without at least 60 days’ notice to CUSTOMER.
SINGLE SIGN-ON (SSO) [SSO01]
The system shall be configured to integrate with CUSTOMER’s authentication services via a Single Sign On (SSO) protocol such that CUSTOMER will authenticate users and pass only authenticated users on to SupplierGATEWAY using SAML 2.0 SSO.
Activation of Single Sign On by customer shall be provisioned via a self-service tool in the system.
TRAINING
INCLUDED ONLINE TRAINING
User Training
CUSTOMER end-user training on the normal operation of the user tools and functions is provided via training tutorials, videos, and overlay wizards available throughout the tool to provide point-in-time instruction.
Administrator Training
CUSTOMER administrator user training on the normal operation of the user tools and functions is provided via training tutorials, videos, and overlay wizards available throughout the tool to provide point-in-time instruction. In addition, SupplierGATEWAY may provide a 1-hour online training orientation session designed to help the CUSTOMER administrator develop a thorough understanding of the Applications in the Portal. When provided, SupplierGATEWAY may record the session and make it available to CUSTOMER personnel via CUSTOMER platform for viewing at any time.
CUSTOMER PAID ADDITIONAL ONLINE TRAINING [TRA01, TRA02]
If requested by CUSTOMER, SupplierGATEWAY may provide online training on a time and material basis at prevailing SupplierGATEWAY rates for training, consisting of the following training activity.
Online User Training [TRA01]
End-user training on the normal operation of the user tools and functions included in SOW scope. Sessions will be conducted online. The number and focus of the sessions will be determined by mutual agreement of CUSTOMER and SupplierGATEWAY. CUSTOMER shall participate in the training delivery to provide programmatic instruction on the proper use of the tools within the CUSTOMER business process. SupplierGATEWAY shall record the sessions and make it available to CUSTOMER personnel for viewing at any time via the CUSTOMER platform.
Online Administrator User Training [TRA02]
Training on the use of Portal and administrative tools and execution of basic and administrative functions of the system. The number and focus of the sessions shall be determined by mutual agreement of CUSTOMER and SupplierGATEWAY. The training shall be conducted online. SupplierGATEWAY shall record the session(s) and make it available to CUSTOMER personnel for viewing at any time via the CUSTOMER platform.