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The 293 Essential Questions to Ask Your Prospective Supplier Information Management and Supplier Diversity Software Vendors (with an RFP Template)

Leanne Strickler
Published June 25, 2024
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In the competitive financial services industry landscape, selecting the right Supplier Information Management and Supplier Diversity software vendors is crucial for success. 

To help you make an informed decision, we have compiled a comprehensive list of 293 essential questions you should ask prospective vendors before purchasing. These questions, along with our RFP template, cover various aspects such as risk assessment, information technology requirements, implementation guidelines, maintenance support, and fee structures.

Key Takeaways

Asking the right questions during the RFP process saves your organization time, money, and heartache.
Knowing which questions to ask can be difficult, but we've listed the best ones out for you.
Questions for vendors should cover risk, IT requirements, implementation, maintenance support, and more.

RFP Template

Example Questions To Include in Your RFP Request

  • Risk Assessment:
    • Does your company have a policy and/or program to identify, assess, monitor, escalate, and require remediation or acceptance of Operational Risks?
    • Does your company have the appropriate licensing or certifications required to perform the services provided, and do you have a process to ensure you maintain them?
    • Have there been any substantiated negative news stories about your company from major media outlets in the past three years?
  • Information Technology Requirements:
    • Is an Administrator Guide available upon request?
    • Can System and/or Logical Architecture Diagrams be provided upon request?
    • Does your solution provide transparency into missing or outdated data?
  • Implementation:
    • What are your suggestions for the composition of the Bank’s team to support this project?
    • Describe the implementation/conversion plan process.
    • Please provide a sample training plan for the Bank’s employees.
  • Maintenance Support:
    • Please describe your process for evaluating and developing enhancement requests from your customers.
    • Do you have an offshore team for your solution?
    • Do you have a knowledge base for your solution available to customers?

By asking these 293 essential questions, you can ensure a thorough evaluation of your potential vendors and select the right Supplier Information Management and Supplier Diversity software that aligns with your organization’s needs and goals. 

This proactive approach will help you streamline your procurement process, drive efficiency in vendor management, and ultimately lead to successful partnerships that benefit your financial services organization.

Remember, informed decisions lead to successful outcomes. If you are getting ready to write an RFP, you can also download our “Ultimate Vendor/Supplier Management RFP Template for Financial Services Organizations”

Don’t miss out on this opportunity to elevate your procurement processes and drive success for your organization.

For more information and resources on Supplier Information Management and Supplier Diversity software solutions, visit

SupplierGateway: Your Supplier Information Management Partner

With a comprehensive suite of tools, a modern dashboard, and a supportive team to help you get started, SupplierGateway is the supplier information management solution your organization’s been looking for.

Here’s what some of our customers have to say about us:

A genuine game-changer for managing compliance and promoting diversity in our supply chain.
Jamie Jacobs
IT Business Analyst, VHB
This powerful platform is easy to use, reliable, and affordable.
Michael McCullough
SVP Supply Chain, WellStar Health System

Ready to find out more?

Learn how SupplierGateway can help you manage all of your supplier information.